ryanwilliamsonmd.com • Transcend Health Group, LLC

Please read this Privacy Policy carefully before using this Website.

This Website, ryanwilliamsonmd.com, and its content (the “Website”) are owned and operated by Transcend Health Group, LLC (“Company,” “we,” “us,” or “our”). The term “you” refers to the user or viewer of the Website. This Privacy Policy describes the types of information we collect about you when you use the Website and how we collect, use, process, share, and protect that information, including Personal Data.

The Website supports Dr. Ryan Williamson’s coaching, book, speaking, educational, and related programs and products, and provides general information about, and links to, the separate concierge medical practice described below. We will not use or share your information except as described in this Privacy Policy, our Terms of Use, or any other contract that applies if you are a client, customer, or purchaser.

Important: This Website Is Not the Medical Practice

Transcend Health Group, LLC operates this Website for coaching, educational, book, speaking, marketing, and informational purposes. It is a separate legal entity from Transcend Health Medical, PC, the concierge medical practice (the “Practice”), which operates at transcendhealthmedical.com.

This Website does not provide medical care, does not collect medical records for the Practice, and does not create a physician-patient relationship. If you enroll as a patient in the concierge membership program, the collection and handling of your medical information is governed by the Practice’s separate HIPAA Notice of Privacy Practices, Membership Agreement, patient consents, and applicable Business Associate Agreements — not by this Privacy Policy.

Do not submit medical history, symptoms, diagnoses, laboratory results, imaging reports, genetic information, medications, insurance information, Social Security numbers, or other sensitive health information through this Website, its contact forms, scheduling forms, or general email links. Any health-related details you voluntarily include in a contact form or message to us will be treated with care, but doing so does not create a patient relationship, does not constitute a request for medical care, and does not make this Website a HIPAA-covered clinical communication channel.

Your Consent

Because the internet is an evolving medium, we may need to change this Privacy Policy in the future. We reserve the right to change this Privacy Policy at any time. If we make a material change, we will notify you by email and/or a prominent notice on the Website, and we will update the “Last Updated” date below. By continuing to use the Website after we post changes, you accept the revised Privacy Policy. By using the Website or its content, you consent to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect personal information so we can provide you with a positive experience and deliver the products and services you request. We collect only the information reasonably necessary for these purposes. You may provide us with:

• Name and email address. For example, when you subscribe to our newsletter or mailing list or submit a form.

• Billing information. Name, address, payment method, and related billing information so we can process payment and deliver programs, products, or services you purchase.

• Contact-form content. Your name, email address, and the message, question, or comment you submit. Do not include clinical, emergency, or sensitive health information in these forms.

• Scheduling preferences. Information you provide when booking an introductory call, coaching consultation, or speaking inquiry through an integrated scheduling tool.

• Program or product information. Information related to your purchase, access, participation, attendance, or communications regarding coaching, educational programs, speaking, books, communities, or digital products.

• Affiliate or co-branded offer information. Information submitted through a co-branded or affiliate offer, where we will make reasonable efforts to clarify who is collecting the information and whose privacy policy applies.

The information described above is referred to as “Personal Data.” You provide it voluntarily, and by providing it you consent to our use, collection, and processing of it as described here. If you choose not to provide certain Personal Data, you may not be able to participate in certain aspects of the Website. You may opt out or request deletion of your Personal Data at any time by contacting us at hello@transcendhealthgroup.com.

1.2 Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically through cookies, pixels, log files, analytics tools, and similar technologies, including:

• IP address and approximate geographic location;

• browser type, operating system, and device information;

• pages viewed, links clicked, and time spent on the Website;

• referring URL and search terms that led you to the Website;

• session identifiers and similar usage data; and

• advertising or retargeting identifiers, if those tools are enabled.

This traffic data helps us diagnose server problems, administer the Website, identify which areas are most heavily used, display content according to your preferences, evaluate marketing performance, and improve our services. Anonymous, aggregated traffic data may be shared with service providers, business partners, or advertising platforms; it does not personally identify you.

1.3 Information We Do Not Intentionally Collect Through This Website

This Website is not intended to collect medical history, diagnoses, treatment information, insurance information, Social Security numbers, prescription data, laboratory data, imaging data, genetic data, or other protected health information. Clinical information for patients is handled only by the Practice through its separate, HIPAA-compliant systems and agreements.

2. Cookies and Tracking Technologies

We use the standard “cookies” feature of major web browsers and similar technologies to maintain session information, remember your preferences, collect analytics data, and, where applicable, evaluate marketing performance. The categories of cookies and technologies we may use include:

• Essential cookies. Necessary for the Website to function, maintain security, load pages, and remember basic preferences.

• Analytics cookies. Used to understand site traffic, page views, referral sources, and user interactions, such as through Google Analytics or similar tools.

• Advertising and retargeting technologies. Used only if enabled, including pixels or identifiers from Google, Meta, LinkedIn, or similar platforms to measure advertising performance or show relevant ads.

• Scheduling, payment, and embedded-service cookies. Used by third-party tools that support scheduling, payments, forms, videos, email subscriptions, customer relationship management, or similar services.

You may control or disable cookies through your browser settings. Disabling cookies may diminish your experience, and some features may not work as intended. We do not intentionally set medical information or other sensitive health information in cookies. The Website does not currently respond to “Do Not Track” browser signals; we will update this Policy if that changes.

3. How We Use Your Information

Unless you tell us otherwise, we use the information we collect for the purposes below. If you do not want us to use your information for any of these purposes, contact us using the information in Section 14.

• Responding to inquiries. To reply to your questions, contact form submissions, and requests for information about programs, products, coaching, speaking, books, or general information.

• Scheduling. To facilitate introductory consultations, coaching calls, speaking inquiries, or related scheduling through integrated tools.

• Processing payments. To process payment for programs, products, or services you purchase, using third-party payment processors.

• Delivering programs and products. To provide access to books, digital products, communities, coaching materials, educational content, events, or related services you request or purchase.

• Marketing communications. To send newsletters, wellness and educational content, updates, and promotional materials based on your consent or our legitimate business interests. You may opt out at any time.

• Advertising and analytics. To run or measure social media, search, email, and other advertisements, including remarketing or look-alike audiences where permitted by law.

• Website improvement. To analyze usage patterns, improve functionality and user experience, and troubleshoot technical issues.

• Legal compliance. To comply with applicable law, respond to lawful requests, prevent fraud or misuse, and enforce our Terms of Use.

We do not sell your personal information. We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

Lawful Grounds for Processing

Where applicable law requires a lawful basis for processing your Personal Data, we rely on one or more of the following grounds:

• Consent. For example, when you subscribe to a newsletter, submit a form, request information, or agree to receive marketing communications.

• Performance of a contract. For example, when we process payment, provide access to a purchased product, or deliver a program or service you requested.

• Legitimate business interests. For example, operating and improving the Website, responding to inquiries, preventing fraud, measuring marketing performance, and communicating with people who have expressed interest in our work.

• Legal obligations. For example, maintaining business records, complying with tax/accounting requirements, responding to lawful requests, or enforcing our legal rights.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers. We work with trusted third-party vendors who help us operate the Website and our business, including hosting providers, email and newsletter platforms, payment processors, scheduling tools, analytics services, advertising tools, customer relationship management systems, form providers, and business operations tools. These providers may use your information only to perform services on our behalf and should maintain reasonable security measures.

• Advertising and social media platforms. We may share limited data with Google, Meta, LinkedIn, or similar platforms to run or measure advertisements, subject to their data-use requirements. We do not knowingly sell or share health information with advertising platforms.

• Affiliates and co-branded partners. If you interact with an affiliate, sponsor, or co-branded offer, your information may be shared with or collected by that partner when clearly disclosed or when necessary to fulfill your request.

• Legal requirements. We may disclose your information if required by law, subpoena, court order, or lawful governmental request, or where we believe disclosure is necessary to protect our rights or property, protect personal safety, prevent fraud, or respond to a real or perceived violation of this Policy or our other terms.

• Business transfers. In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

• With your consent. We may share your information for other purposes with your explicit consent.

5. Storage and International Transfers

Personal Data you provide is stored internally or through data management systems and is accessed only by those who help obtain, manage, store, process, or use it for legitimate business purposes. We may transfer data internationally. If you are located outside the United States, be aware that we may transfer Personal Data to the United States and process it there in accordance with this Policy.

6. Data Security

We take commercially reasonable administrative, technical, and physical steps to protect your Personal Data from misuse, disclosure, or unauthorized access, including encryption of data in transit, secure hosting infrastructure, and access controls where appropriate. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a data breach affecting your Personal Data, we will take reasonable steps to assess the scope of the breach, restore the integrity of our systems, and provide notice where required by applicable law.

7. Data Retention

We retain your Personal Data only for as long as reasonably necessary to provide the information, products, or services you requested; operate and improve the Website; maintain business, legal, contractual, tax, and accounting records; resolve disputes; and enforce our agreements. As general guidance, contact form and inquiry records may be retained for up to 24 months unless you request earlier deletion and no exception applies; email marketing subscriber information is retained until you unsubscribe or request deletion; purchase and accounting records are retained for the period required by law; and analytics data is retained according to our analytics provider’s settings. After the applicable period, Personal Data is deleted, de-identified, or anonymized where reasonably feasible.

8. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your Personal Data:

• Request information about how your Personal Data is used and obtain a copy of the Personal Data we hold about you;

• Request that we correct inaccurate or incomplete Personal Data;

• Request that we delete your Personal Data, subject to legal or contractual exceptions;

• Restrict or object to our processing of your Personal Data;

• Withdraw your consent to processing at any time;

• Request portability of your Personal Data to another controller;

• Opt out of targeted advertising, the sale of personal data, and profiling for decisions producing legal or similarly significant effects;

• Not be discriminated against for exercising your privacy rights; and

• Lodge a complaint with a supervisory authority if you believe we are using your Personal Data unlawfully.

To exercise any of these rights, contact us using the information in Section 14. We will verify your identity where required and respond within the timeframe required by applicable law.

8.1 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), including the right to know what personal information is collected, sold, shared, or disclosed; the right to delete personal information; the right to correct inaccurate personal information; the right to opt out of the sale or sharing of personal information; and the right to non-discrimination. We do not sell personal information. To submit a request, contact us using the information in Section 14; we will verify your identity before processing a request.

8.2 Residents of Other States

Residents of states with comprehensive consumer privacy laws may have similar rights to access, correct, delete, and port personal data, and to opt out of targeted advertising and profiling. To exercise these rights, contact us using the information in Section 14.

9. Email Communications, SMS, and Anti-Spam

You may unsubscribe from newsletters or marketing emails at any time using the unsubscribe link in the footer of our emails or by contacting us. We maintain a no-spam policy and comply with the CAN-SPAM Act of 2003. We will not sell, rent, or share your email address with unrelated third parties for their own marketing.

If you provide your phone number and consent to receive text messages, we may send texts related to your inquiry, scheduling, requested services, or other communications you have authorized. Message and data rates may apply. Message frequency may vary. You may opt out of marketing texts by replying STOP where supported. Consent to receive marketing texts is not a condition of purchase. Clinical or patient-care text messaging, if any, is handled separately by the Practice through its own systems and consents.

10. Third-Party Websites and Services

The Website may link to other websites, including transcendhealthmedical.com, and third-party tools for scheduling, analytics, payments, videos, email marketing, forms, advertising, communications, or other business functions. We are not responsible for the content, privacy practices, or terms of any third-party website or service, and your use of them is at your own risk. We encourage you to review the privacy policies of any third-party site before providing your information.

We may use Google Analytics and advertising features, Meta Pixel, LinkedIn Insight Tag, or similar tools if enabled. These tools may use first-party or third-party identifiers to collect data about your activity on the Website so we can measure performance, improve user experience, and, where applicable, remarket to you. You can control cookies through your browser settings and through relevant platform ad settings where available.

11. Testimonials, Endorsements, and Affiliate Relationships

The Website may include testimonials, endorsements, affiliate links, referral links, partner links, sponsor references, or product/service recommendations. Testimonials reflect individual experiences and do not guarantee that you will achieve the same or similar results. Results vary. Where we receive compensation, referral fees, affiliate commissions, gifts, discounts, or other material benefits from a product, service, partner, or link, we will make reasonable efforts to disclose that relationship in a clear and conspicuous manner near the relevant recommendation or link.

12. Children’s Privacy

The Website is directed to individuals who are at least 18 years old, and its programs and products are intended solely for adults. We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will promptly delete it. If you believe a child has provided us with personal information, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page with an updated “Last Updated” date. If we make a material change to how we handle your Personal Data, we will provide notice through the Website or by email where appropriate. Please review this Policy periodically. Your continued use of the Website after changes are posted constitutes acceptance of the revised Policy.

14. Data Controller and Contact Information

Transcend Health Group, LLC is the data controller of the Personal Data collected through this Website. We use trusted third parties as data processors or service providers for technical and organizational purposes, including hosting, payments, analytics, advertising, scheduling, forms, and email marketing, and we use reasonable efforts to ensure our processors handle data in compliance with applicable law where relevant.

If you have any questions about this Privacy Policy, wish to exercise any of your rights, or have concerns about how your information is handled, please contact us:

Transcend Health Group, LLC

Email: hello@transcendhealthgroup.com

Last Updated: July 2, 2026